FAQ 常问问题
Frequently Asked Questions about ScarLess
Frequently Asked Questions about ScarLess
1Question - Are all scars treatable? 问题 - 是不是所有疤痕你们都能医治 ?
Answer - All scars are basically treatable. However, the severity and age of a scar has to be considered.
答案 - 基本上是没问题的, 当然还需要看他的情况而定。
2Question - What is the composition of ScarLess product? Is it safe to use? 问题 - 你们的产品制作成分是什么 ? 是否安全 ?
Answer - Our ScarLess product is a topical cream and is absolutely safe to be used. The ingredients are 100% botanical based without any chemicals or preservatives. 答案 - 我们ScarLess的产品成分是使用纯天中草药绝对安全。
3Question - Will there be any feeling of pain during a scar treatment? 问题 - 在进行疤痕治疗过程中, 我们会有疼痛的感觉吗 ?
Answer - There is no pain during the course of a treatment. 答案 - 请放心在做治疗过程中你是不会有疼痛感觉。
4Question - Is there any injection or medication required for kind this treatment?问题 - 你们是用什么方式来做治疗 ?
Answer - Our ScarLess treatment does not require any injection, oral medication, or surgery. Scarless is an easy and safe to use product suitable for any scars in general. 答案 - 我们ScarLess祛疤是以不打针, 不吃药, 不动刀, 不用仪器进行治疗非常安全。
5Question - How much time is needed to complete the ScarLess treatment? 问题 - 需要多少时间我们才能完成治疗 ?
Answer - It takes averagely three months for a treatment, but this may vary for each individual. 答案 - 需要看个别案例而定, 一般三个月左右。
6Question - Can I use Scarless to get rid of birth marks?问题 - 胎记能医治吗 ?
Answer - Birth marks cannot be completely eliminated. But with ScarLess, the product will assist in the
reduction of the pigmentation by diluting the cells which would make the scar less obvious. 答案 - 胎记基本上不能完全消除, 只能淡化色素。
7Question - Is this product suitable for use by anyone?问题 - 是否所有人都适合做这个治疗 ?
Answer - ScarLess is generally safe for use by adults of all ages. However, the treatment is not recommended for diabetics, pregnant women or women on lactation. 答案 - 疤痕治疗不适合糖尿病患者, 孕妇, 哺乳期, 绝症不適合进行这个治疗。
8Question - Is there any food or do's and don'ts we need to be mindful of during treatment? 问题 - 接受治疗的过程中有什么规矩我们 需要遵守的吗 ?
Answer - Food such as seafood, durians, and mango should not be consumed during the treatment. Beer,
alcohol of any kind, and cigarettes should also strictly be avoided. 答案 - 在接受治疗的过程中海鲜, 榴莲, 芒果不能吃, 啤酒和香烟不能接触。
9Question - Is the product suitable for use by all people? 问题 - 是不是所有人都適合接受你们的治疗 ?
Answer - The recommended age range is from as young as 3 to age 65. Scarless is not suitable for use by older patients or those over 65 Scarless treatment requires personal the patient's immune system.答案 - 不是的, 我们能做的年龄是从三岁到65岁都没问题, 年纪太大的患者不适合, 因为我们的修复需要靠个人的免疫系统来进行修复。
10Question - My body has a scar that has been there for more than 20 years. How long will it take to see the result if I were to use the product? 问题 - 我的身体有一道已经伴随我20多年的疤痕, 如果接受你们的治疗, 需要多久才能见到效果 ?
Answer - We would need to first assess the physical scarring, but it would usually about three months. 答案 - 需要诊断才能决定, 一般三个月左右。
11Question - My doctor has been unable to remove my keloid and it still remains. Will Scarless be able to help treat keliod? 问题 - 医生说我的疤痕疙瘩(Keloids)已经没办法祛除, 你们能治疗吗 ?
Answer - Yes, we are confident that we can help treat keliod as long as you are prepared to be diligent
with the continued treatment for approximately six months. You will be able to see a significant and a marked improvement. 答案 - 可以的, 没问题只要你愿意配合大概六个月左右就会有很明显的效果。
12Question - What is the difference if we were to compare Scarless treatment product with other similar products available? What is the notable difference? 问题 - 你们的治疗产品跟一般市场上的袪疤膏有什么分别？
Answer - After diagnosing any scar, we use ScarLess to begin on the targeted area for treatment. We will use different solutions to help in the treatment, to achieve the best results. 答案 - ScarLess是针对性的来做治疗, 经过我们诊断后不同的疤痕我们会用不同的Solution来帮你做
治疗, 而达到最佳效果。
13Question - Do you have any case studies as reference? 问题 - 你们有什么案例吗 ?
Answer - Yes we do have case studies which you can also learn about on our website www.scarless.com. You may also contact us directly for more infomation. 答案 - 我们有非常多的案例, 你可以到我们的网站www.scarless.com去看, 或者可以直接联络我们。
14Question - I have a problem of having a "bumpy face". Can you help me? 问题 - 我有脸部凹凸洞的问题, 你们能帮我解决吗 ?
Answer - Yes we would be happy to help you and you will see the improvement. 答案 - 可以的没问题, 而且效果很明显。
15Question - I have scars for more than three years. Why is it so inflamed and occasionally itchy. What should I do? 问题 - 我有烫伤疤痕已经三年多了为什么还是那么红肿, 而且偶尔还会痒我应该怎么办 ?
Answer - If your scars are more than three years, they would still be reddish and swollen because the wounds would still present symptoms and would need to be controlled prior to any commencement of ScarLess treatment. 答案 - 如果烫伤疤痕三年多了还是那么红肿, 是因为你的伤口有症状, 在做治疗之前需要先控制然后才做能治疗, 这样才能达到最佳效果。
16Question - I have a scar on my eyebrow because of an accident. Will my eyebrows grow longer if you receive your treatment? 问题 - 我因为有一场意外在眉间留下了一道疤痕, 如果接受你们的治疗,我的眉毛还会再长吗 ?
Answer - We can help on the scar treatment, but it is recommended you seek an eyebrow professional as well.答案 - 我们可以帮你做疤痕治疗, 然而眉毛你需要找植眉专家。
17Question - If my treatment is interrupted during its course, will it affect the result? 问题 - 如果在我接受治疗的过程中中断了, 会不会影响到效果 ?
Answer - If a treatment is disrupted or stopped, it will affect the result. But also depends on the
healing process of each person. 答案 - 如果再做治疗过程中中断, 基本上是会影响效果的, 不过还要看每个人体质。
18Question - If I start with your treatment, will it cause any side effects or after effects? 问题 - 如果我接受你们的治疗会不会留下后任何后遗症 ?
Answer - ScarLess scar treatment will not have any side effects or after effects, because our product is only topical.答案 - 做ScarLess的疤痕治疗是不会有任何后遗症, 因为我们的产品只是外敷。
19Question - What is the effect of consuming food which I should not eat during my treatment? 问题 - 我在接受治疗期间, 如果吃了不该吃的食物会有什么影响?
Answer - During the treatment, by consuming certain food you should not eat will affect the progress
of the treatment. 答案 - 在接受治疗期间, 如果吃了不该吃的食物是会影响修复的进展。
20Question - If I have a scar and I choose to ignore it, what would be the consequence? 问题 - 如果有疤痕但我对它置之不理会有什么后果 ?
Answer - Scarring is a skin and psychological trauma. It affects the appearance aesthetically, and could
potentially be serious or even affect overall health. 答案 - 疤痕是一种皮肤和心灵的创伤, 它影响外观, 如果严重甚至影响健康。
21Questions - Does your product have steroids in its ingredients? 问题 - 你们的产品有没有 Steroids 的成分 ?
Answer - ScarLess consists of pure natural Chinese herbal medicine. Steroid is not a component of the medicine.答案 - ScarLess是使用纯天中草药, 当中是没有Steroids的成分。
22Questions - How can I buy ScarLess products? 问题 - 如何购买ScarLess产品 ?
Answer - You can purchase it from our designated dealer (address is available online) or contact us directly.
答案 - 你可以在我们指定的经销商购买(地址可以从网上得到) 或直接联系我们。
23Questions - How do I know which product is right for me? 问题 - 我怎样知道哪种产品适合我 ?
Answer - Please contact our scar specialists to determine the product that best suit you needs, and then
we will recommend the treatment suitable to your condition (e.g. control, dissolution, hygiene and
flatness).答案 - 请联系我们的祛疤专家, 找到最适 合你的产品. 然后我们会以你的情况是在 (控, 溶, 生, 平)
哪一个阶段来给你做祛疤治疗。
24Question - What if there is no progress within 30 days of using your product? 问题 - 如果用了你们的产品30天内没有 任何进展该如何 ?
Answer - You need to follow the treatment instructions as given by the Scar specialist and send us your photos on the
treated area every seven days of your treatment. If there is no progress after 30 days, we will refund the original
price of the product to you. 答案 - 你需要遵守祛疤治疗师给你的治疗指示, 然后每七天把你做治疗的照片传给我们, 如果30天
没有任何进展我们原银奉还。